Virtual Teams

New Horizons Malaysia
Kuala Lumpur, Kuantan, Penang, Petaling Jaya, Malaysia

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' In this course, students will learn how to effectively reach team goals and communicate in a virtual environment.

At Course Completion:
After completing this course, students will know how to: - Identify the purpose and types of virtual teams, the benefits of virtual teams, types of work and meetings carried out by virtual teams, and the schedule and the agenda of a session. - Identify the factors influencing effectiveness and the indications revealing ineffectiveness, the social dynamics stages and factors, and the steps, methods, and challenges in the decision-making process. - Identify the obstacles in the progress of a virtual team and the factors that influence the success of a virtual team. - Identify the importance of effective communication, the purpose of a communication design process, the technological and cultural barriers in communication, and the technological innovations in communication and the guidelines for using these technologies. - Identify the types of alternative office arrangements, the benefits of telecommuting, and the skills and challenges of telecommuters.


Outline: Top
Lesson 1: Fundamentals of virtual teams
Defining virtual teams
Identifying the types of virtual teams
Serving in virtual teams
Identifying the benefits of serving in virtual teams
Identifying the types of work
Identifying the types of meetings
Conducting an orientation session
Understanding the schedule of a session
Identifying the agenda of a session

Top
Lesson 2: Effectiveness, social dynamics, and decision-making
Effectiveness
Identifying effectiveness factors
Determining ineffectiveness
Social dynamics
Identifying social dynamic stages and factors
Decision-making
Identifying decision-making steps
Identifying decision-making challenges


Lesson 3: Obstacles and success factors
Obstacles
Overcoming cultural considerations
Success factors
Identifying success factors
Identifying the role of trust in virtual teams


Lesson 4: Communication
Effective communication
Defining norms
Identifying the meanings of words
Enhancing communication
Understanding the communication design process
Listening and asking questions
Identifying the role of trust in effective communication
Communication barriers
Identifying the effects of cultural variables
Addressing fears
Technologies used for communication
Identifying factors to consider when selecting a technology
Identifying innovative technologies
Identifying communication media


Lesson 5: Alternative office arrangements
Working in alternative offices
Identifying alternative office arrangements
Telecommuting
Telecommuting benefits
Identifying virtual pioneers
Identifying a telecommuter’s challenges
...''

Elements of this syllabus are subject to change.

Phone:+ 603-26946455

School Address:

3rd Floor, Wisma Thakurdas
Kuala Lumpur,16-1, Jalan Raja Laut 50350
Malaysia


Jobs & Resumes: Kuala Lumpur, Kuantan, Penang, Petaling Jaya
Houses & Roommates: Kuala Lumpur, Kuantan, Penang, Petaling Jaya
Travel Agencies: Kuala Lumpur,

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