Results Orientation

University of Alberta School of Business
Edmonton, Alberta, Canada

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Targeted at executives, this session covers the strategic and operational aspects of results-based management in the Alberta public service. Participants will review a results-orientated approach as a tool for motivating and communicating with staff about high-level issues within their department. The session will also emphasize the strategic importance of results reporting as the foundation of accountability between government and citizens. As well, participants will examine their operational role in ensuring results reporting and results management are technically sound.

Content
Through case studies, discussions, appearances by guest speakers, and modules delivered by the facilitator, the session will focus on:

Leadership

The “tone from the top�determines how well a results-orientation culture will be embedded within a department.

What Are “Results�Anyway?

Often taken for granted, the concept of “results�is examined and illustrated.

The Link with Accountability

When does accountability for results work well? When does it fail? A simple diagnostic tool is introduced.

Public Service Realities

How does results-orientation play out against the realities in which public service executives operate?
...''

Elements of this syllabus are subject to change.

Phone:(866) 492-7676

School Address:

3-23 Business Building
University of Alberta
Edmonton, Alberta
Canada T6G 2R6

Jobs & Resumes: Edmonton
Houses & Roommates: Edmonton

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