Training Course:Cisco IPCC Express Deployment & Advanced Scripting (Certificate)School/Trainer:Harbrook
Bristol, Cirencester, Harrogate, London, Leeds, Maidenhead, Manchester, Reading, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' Call-center customers use Cisco IP Contact Center (IPCC) Express Edition as an integrated, full-featured solution for managing customer voice contacts with all the benefits of the converged Cisco IP Telephony architecture.
In the Cisco IPCC Express Deployment & Advanced Scripting course, students work through a real-life scenario to plan, deploy, and configure an IPCC Express solution. The course provides background for planning an implementation and hands-on experience deploying server and desktop software. The process includes configuring, scripting, and testing complex cal flows including database lookups for call routing and troubleshooting script failures. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.harbrook.net/
Phone:0845 850 8060
School Address:
Claro Court Business Centre
Claro Road
Harrogate
N Yorks UK
HG1 4BA
Jobs & Resumes: Bristol, Cirencester, Harrogate, London, Leeds, Maidenhead, Manchester, Reading
Houses & Roommates: Bristol, Cirencester, Harrogate, London, Leeds, Maidenhead, Manchester, Reading
Travel Agencies: Bristol, London, Leeds, Manchester,
Search other schools for Cisco IPCC Express Deployment & Advanced Scripting training resources.
Other training courses offered by Harbrook:
Cisco PGW2200 Advanced
Cisco Unified Presence Design & Implementation
Cisco Unity Design & Networking
Cisco Voice Over IP
Cisco IOS Unified Communications
Cisco Voice Gateways and Gatekeepers
Voice & VOIP - Protocols & Architectures
Cisco Sales Essentials
Cisco ICM Product
Cisco IP Contact Centre Enterprise
Unified Contact Center Express and Unified IP IVR Deployment
CiscoWorks LMS
IP Solution Center, MPLS, L2VPN and Troubleshooting
Advanced Routing and Switching for Field Engineers
Building Cisco Multilayer Switched Networks
Building Scalable Internetworks
Catalyst 6500 Implementation for Data Center Business Solutions
CCIE Routing & Switching
CCNA Fast Track
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