Training Course:Advanced Services’ Cisco IPCC Enterprise PPDIOO Workshop (Certificate)School/Trainer:Housley Communications Pty Limited
Sydney, NSW, Australia
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' The Cisco IPCC Enterprise PPDIOO workshop is a five-day course for systems engineers, consultants, and partners who deploy Cisco IP Contact Centre (IPCC) solutions. The course is designed to emulate IPCC deployments in a classroom environment. Students will use a customer business case and, as part of a workgroup, develop and document an IPCC solution to meet the needs of that business case. Students will develop a solution based on the Cisco Systems PPDIOO project methodology: prepare, plan, design, implement, operate, and optimize (PPDIOO). The course provides students with hands-on experience and knowledge of those tasks typically performed during an IPCC deployment. This includes customer needs analysis, deployment planning, configuration and staging, scripting, customer acceptance, and troubleshooting. The course provides extensive guidance in the use of the Cisco Steps to Success Website to introduce the PPDIOO process, search for useful documentation, and utilize online tools to facilitate best practices system deployments. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.housley.com.au/
Phone:+61 2 9954 4055
School Address:
Housley Communications Pty Limited
Level 6 Suite 4, 100 Walker Street
North Sydney NSW 2060 Australia
Jobs & Resumes: Sydney
Houses & Roommates: Sydney
Travel Agencies: Sydney
Search other schools for Advanced Services’ Cisco IPCC Enterprise PPDIOO training resources.
Other training courses offered by Housley Communications Pty Limited:
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CCIE Voice
Cisco IP Contact Centre Enterprise
Cisco Unified Contact Center Express
Cisco Unified Customer Voice Portal Implementation
Cisco Unified Communications Manager Administration
Cisco Unified Communications Manager
Cisco Unified Communications Manager Migration 6
Cisco Unified Messaging
Cisco PGW 2200 Call Control
Cisco Voice Over IP
Cisco Quality of Service
Cisco Storage Networking Solutions
Cisco Storage Network
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