Cisco IP Telephony (CIPT)

Convergent Communications, Inc.
Silver Spring, MD, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Cisco IP Telephony course focuses on the Cisco CallManager and the devices that register to Cisco Call Manager to complete a Cisco IP Telephony solution. The course begins with design details and best practices for clustering and the various deployment options and includes installation and upgrade information and exercises. The various components of CallManager are discussed, as are the devices that constitute an IP telephony solution. To ensure the student leaves with an understanding of the entire solution, an overview of gateways is provided and route plans are covered in depth. The course provides detailed information on the CallManager services and configuration exercises. Various methods of CallManager administration are covered in the course as well as troubleshooting methods. The lesson on integrating applications is a natural extension of the material from the CallManager to the IP telephony solution. The course includes hands-on laboratory exercises through out that challenge the student to install, configure and monitor a Cisco CallManager cluster of components.


Course Objectives

After completing this course the student should be able to:

Identify AVVID and CallManager Components.
Define and list benefits of CallManager Cluster and Deployment Options.
Install the Cisco CallManager components and upgrade a CallManager Cluster.
Describe the various IP phone models and list their features.
Configure Cisco CallManager to support IP Phones.
Identify and configure Catalyst Switches used in CIPT solutions.
Describe how gateways fit into the CIPT design.
Configure a basic route plan.
Configure a complex route plan.
Configure CallManger Class of Service.
Configure CallManager Media resources.
Configure CallManager features.
Configure Call Admission Control and SRST.
Configure Cisco Web Attendant.
Configure Extension Mobility.

Prerequisites

A fundamental understanding of:

Basic working knowledge of a computer and experience installing software onto a PC.
Basic understanding of network connectivity.
Windows 2000 Server experience.
Understanding of how network devices get subnet and IP addressing information.
VLAN routing and configuration.
TCP networking.
Configuration of dial-peers on H.323 voice-enabled routers.
Basic route plan construction.
Cisco IOS and Catalyst OS command line basics.
IOS Configuration.
Knowledge of Telephony Application Programming Interface (TAPI) and Java Telephony Application Programming Interface (JTAPI) (optional).

Course Outline

Course Introduction
Cisco CallManager
Introduction to AVVID and CIPT Components
CallManager Cluster and Deployment Options
Installing Cisco CallManager
Configuring Cisco CallManager to Support IP Phones
Cisco Catalyst Switches
Cisco Access Gateways
Route Plan
Telephony Class of Service
Call Admission Control and Survivable Remote Site Telephony
Cisco IP SoftPhone and Extension Mobility
Manageability and Monitoring Tools
Bulk Administration Tool
Internal Server Tools
...''

Phone:301 565-0138 Ext 6027

School Address:

1110 Bonifant Street
Suite 400
Silver Spring, MD
United States - 20910
Phone : 301 565 0138
Fax : 301 565 8159

Jobs & Resumes: Silver Spring
Houses & Roommates: Silver Spring

Administering Cisco IP Telephony (ACIPT)
Cisco Voice Over IP (Cvoice)
Cisco CallManager MCS Bootcamp 4.0
Advanced AVVID Troubleshooting PBX Integration (AATPI)

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