Negotiating and Conflict Resolution

Brandeis University Rabb School of Continuing Studies
Waltham, Massachusetts, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' When there is a conflict of interest between two or more parties, negotiation can play an important role in resolving the conflict. Characteristics common to all negotiation situations include two or more individuals, groups, or organizations. The parties prefer to search for agreement rather than fight openly, have one side capitulate, permanently break off contact, or take their dispute to a higher authority to resolve it. Successful negotiation involves the management of intangibles as well as the resolving of intangibles. One of the most popular areas of conflict management research and practice has been to define the different ways that the parties themselves can manage conflict. Each conflict management strategy has its advantages and disadvantages, and is more or less appropriate given the type of conflict and situation in which the dispute occurs. By participating in this course you will come to recognize the pervasiveness and importance of negotiation. You will acquire a new repertoire of negotiating skills. You will develop a systematic and positive approach to negotiating with colleagues, bosses, clients, other stakeholders, and external groups of all kinds--in ways that equip you to deal also with all kinds of conditions and circumstances. ...''

Elements of this syllabus are subject to change.

Phone:781.736.8787

School Address:

Brandeis University
Rabb School of Continuing Studies
Division of Graduate Professional Studies
MS 084, P.O. Box 549110
415 South Street
Waltham, MA 02454-9110
USA

Jobs & Resumes: Waltham
Houses & Roommates: Waltham

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