Excellent Customer Service in a Multicultural Environment

JER Online
Dawsonville, Georgia, United States

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and unsettling for you. This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers. This course will introduce you to the basics of how diversity and culture impact your understanding of and response to your multicultural customers. ...''

Elements of this syllabus are subject to change.

Phone:1-866-537-5376

School Address:

JER GROUP,INC.
6625 Hwy 53East, Suite 410-246
Dawsonvile,Georgia 30534 USA

Jobs & Resumes: Dawsonville
Houses & Roommates: Dawsonville

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