Training Course:ITIL FoundationSchool/Trainer:Just I.T.
London, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced
Course Description:
'' ITIL has now been refocused from the alignment of IT with business strategy to the management of the lifecycle of the services IT provides. There is now a key emphasis on the importance of creating business value, rather than just the execution of processes. This as achieved through:
Service Strategy - focuses on the identification of market opportunities for which services could be developed in order to meet a requirement on the part of internal or external customers.
Service Design - focuses on the activities that take place in order to develop the strategy into a design document which addresses all aspects of the proposed service, as well as the processes intended to support it.
Service Transition - focuses on the implementation of the output of the service design activities and the creation of a production service or modification of an existing service.
Service Operation - focuses on the activities required to operate the services and maintain their functionality as defined in the Service Level Agreements with the customers.
Continual Service Improvement - focuses on the ability to deliver continual improvement to the quality of the services that the IT organization delivers to the business. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.justit.co.uk/
Phone:0800 019 66 61
School Address:
7 Sandy’s Row
London E1 7HW
United Kingdom
Jobs & Resumes: London
Houses & Roommates: London
Travel Agencies: London
Search other schools for ITIL Foundation training resources.
Other training courses offered by Just I.T.:
Microsoft Office
Word
Excel
Powerpoint
Access
Outlook
Project
Frontpage
CCNA
PRINCE2 Foundation & Practitioner
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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