IT Relationship Management

Learning Tree International Ltd.
Edinburgh, London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' You Will Learn How To

Build a strong alignment between IT and the business
Plan a strategy that positions you as a trusted IT advisor to key stakeholders
Perform an analysis of IT’s services and culture
Choose IT projects that have a high likelihood of building trust
Create clear and effective service delivery agreements, including SLAs, MOUs and MOAs
Differentiate your internal IT services from competitive solutions

Course Benefits
A successful relationship manager will bridge the divide that often arises between a business unit and its IT department. In this course, you learn the best practices of an IT Relationship Manager (ITRM) for facilitating actionable IT solutions that provide value to the business and satisfy the needs of business stakeholders. You learn to take on the role of the trusted IT advisor who can align the needs of the business with IT services. ...''

Elements of this syllabus are subject to change.

Phone:0800 282 353

School Address:

Learning Tree International Ltd.
Euston House
24 Eversholt Street
London, NW1 1AD
United Kingdom

Edinburgh Training and Conference Venue
16 St. Mary’s Street
Edinburgh EH1 1SU
United Kingdom

Jobs & Resumes: Edinburgh, London
Houses & Roommates: Edinburgh, London
Travel Agencies: Edinburgh, London

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