ITIL V2-V3 Manager

Mondale IT Solutions Ltd.
London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' ITIL V2-V3 Manager�s Bridge to Expert Certificate course gives candidates a fast track route to the new ITIL Version 3 Expert Certificate. This Five Day Course compliments training from previous ITIL versions, and is designed for holders of existing ITIL Managers Certificates.

The aim of the course is to highlight the new topics in ITIL Version 3 and the main differences from earlier ITIL Versions. Delegates will gain a strong understanding of the enhancements to ITIL best practice brought about by the version 3 refresh.

This course is aimed at existing holders of the ITIL Managers Certificate in IT Service Management from earlier ITIL versions who wish to obtain an overview of the new content of ITIL V3 and achieve the ITIL Diploma in IT Service Management.

Delegates will gain knowledge and an understanding of:

Service Management as a Practice
The V3 Service Lifecycle
Key Principles and Models
Generic Concepts
Processes
Roles
Functions
Technology and Architecture
ITIL Qualification Scheme

The main focus of the Bridging course will be the new content of the IT Infrastructure Library (ITIL), which covers the five core volumes that provide an end-to-end view of IT and its integration with business strategy. It will also provide an overview of the main differences on processes and functions from earlier ITIL versions.

The course is comprised of lecture sessions, exercises, assignment, discussions and practice examinations.
...''

Elements of this syllabus are subject to change.

Phone:01635 281 888

School Address:

Mondale IT Solutions Ltd
Poplar House
Compton Road
East Ilsley
Newbury
Berkshire
United Kingdom
RG20 7LH

Jobs & Resumes: London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter
Houses & Roommates: London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter
Travel Agencies: London, Birmingham, Manchester, Leeds, Edinburgh, Bristol,

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