Sales Awareness for Non-Salespeople

Mondale IT Solutions Ltd.
London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Contribute directly to customer retention and loyalty
Recognise and maximise sales opportunities
Questioning and listening skills
Customer needs identification
Identify, prevent and deal with communication breakdowns
Deal skillfully with customers and non-technical colleagues
Up-sell and cross-sell products and services
Develop an implied need into an enquiry
Offer simple solutions which provide clear benefits ...''

Elements of this syllabus are subject to change.

Phone:01635 281 888

School Address:

Mondale IT Solutions Ltd
Poplar House
Compton Road
East Ilsley
Newbury
Berkshire
United Kingdom
RG20 7LH

Jobs & Resumes: London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter
Houses & Roommates: London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter
Travel Agencies: London, Birmingham, Manchester, Leeds, Edinburgh, Bristol,

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Stress and Time Management
Business Presentation Skills
Building Team Spirit
Negotiation Skills
Understanding Body Language
Call Centre Skills
The Basic Principles of Selling
Selling Value Added Solutions
Key Account Selling
Team Leadership Skills
Moving Into Sales Management
Managing Sales through Resellers and Distributors
Fundamentals of Project Management
Managing People in a Project Environment

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