Secretaries of Excellence

Northamptonshire Chamber of Commerce
Northampton, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' Secretaries and Personal Assistants are often the first point of contact for customers in many companies. It is important that a good first impression is made at this point of contact. This course will take you through the skills needed to make sure that the all- important first impression is a good one.

Why attend?

This one day course will support, motivate and empower secretaries and administrators to maximise their effectiveness within the organisation. It introduces a range of management skills and techniques which enhance productivity and develop interpersonal relationships within the workplace.

Who should attend?

Anyone who is in or is interested in a secretarial or administration role in your organisation and is keen to maximise their personal effectiveness and potential.1

Topics covered include:

Time management
Communication skills
Effective correspondence
Managing the manager
Managing stress at work
Assertiveness
Personal Image
By the end of this course you will be able to...

Perform the secretarial or administration role you are involved in, with improved effectiveness and efficiency. You will gain a wider understanding of the organisation and environment in which it operates and your role within this. You will gain improved communication skills and greater understanding of barriers to effective communication.
...''

Elements of this syllabus are subject to change.

Phone:(01604) 490490

School Address:

Opus House, Anglia Way, Moulton Park, Northampton United Kingdom NN3 6JA

Jobs & Resumes: Northampton
Houses & Roommates: Northampton

Search other schools for Secretaries of Excellence training resources.

Advanced Word 2003
CIEH Principles of Manual Handling
Risk Assessment
Advanced Excel 2003
Microsoft Publisher 2003
Advanced Access 2003
Telephone & Reception Skills
Successful Negotiating Skills
Winning and Keeping Profitable Customers
Emergency First Aid
Role of the Company Secretary
Finance for Non-Financial Managers
Letters of Credit
Project 2003

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Tips: ASKEDU jobs and talents message board can help you find jobs related to your experience in a specific city, or hire somebody in place with particular knowledges.