Appraisal Skills

Northamptonshire Chamber of Commerce
Northampton, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online | On-site | Blended | Self-paced

Course Description:

'' The appraisal is the one management task that provides a forum for effective communication and agreement between manager and co-worker. It does need a lot of preparation, the capturing of accurate data, knowledge of industry benchmarks, the setting of targets and the monitoring of results. But, without this information how does a manager control the department and plan for future performance?

Why attend?

This highly participative course for team managers emphasises the need for a planned appraisal programme and provides you with the skill and knowledge to make best use of the benefits of accurately appraising members of your team. The course will build confidence and effectiveness in this essential skill

Who should attend?

Managers, supervisors and team leaders who want to motivate their staff through effective appraisals identifying future opportunities and current development needs.

Topics covered include:

Introduction to appraisals
The three key areas of the appraisal
Preparing for an appraisal
Communication skills -- Active listening
Communication skills -- Questioning techniques
Feedback skills
Dealing with poor performers
Appraisal documentation
By the end of this course you will be able to...

Understand the purpose of the appraisal process and your role as an appraiser
Plan, prepare and structure a review
Remain fair and consistent, avoiding bias.
Achieve honest and open communications.
Demonstrate how to listen and give clear and specific feedback.
Define areas for development and set clear objectives
Identify and solve performance problems effectively
...''

Elements of this syllabus are subject to change.

Phone:(01604) 490490

School Address:

Opus House, Anglia Way, Moulton Park, Northampton United Kingdom NN3 6JA

Jobs & Resumes: Northampton
Houses & Roommates: Northampton

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