Effective Participation at Meetings

Oak Tree Management & Training Ltd.
Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This course is designed to provide delegates with practical guidelines on effective preparation and structure of meetings to ensure the desired outcomes. Delegates will practice the skills of achieving and participating at meetings, utilising techniques explored

This course can be tailored and delivered in company.
Course Objectives
By the end of the course, delegates will have:-

Demonstrated their understanding of the role, skills and behaviours appropriate to
effective group meetings

Recognised the importance of meeting preparation and an effective agenda

Recognised the relative impact of verbal and non-verbal behaviours

Practised listening , questioning and summarising skills

Examined ways of exercising influence in groups and identified their own
favoured style

Demonstrated their understanding of the role of the participant in a meeting

Discussed and Examined ways of dealing with individual and group behaviour,
conflict and awkward participants

Practised group consensus and decision making techniques

Demonstrated their skill at controlling progress, managing time effectively and
ensuring focus on the key issues

Agreed the format for effective minutes and follow up procedures
Course Contents
Defining Effective Meetings
What makes a meeting effective

The Three Stages of a Meeting
Preparation
Conducting
Evaluation and follow-up

Preparing for a Meeting
Types of meeting
Establishing the objective
Planning the meeting
Setting the agenda

Getting Group Consensus
The rules of consensus seeking
Consensus seeking in action

Essential Meeting Skills
Communication as a key tool
Getting the message over
Questioning and listening
Summarising
Influencing
Positive and assertive communication

Dealing with Difficult Situations
Confrontation
Giving feedback
Win-win strategies
Improving the process for handling difficult people

Following up the Meeting
Making action points happen
Keeping others informed
...''

Elements of this syllabus are subject to change.

Phone:(01284) 763040

School Address/Venue(s):

Park Farm Business Centre
Fornham St Genevieve
Bury St Edmunds
Suffolk
United Kingdom
IP28 6TS

Jobs & Resumes: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Houses & Roommates: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Travel Agencies: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Nottingham

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