Outlook

Oak Tree Management & Training Ltd.
Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This course introduces delegates to the fundamental mail elements of the Outlook environment, and also the Calendar, Tasks and Contact modules. It will provide delegates with a grounding of Outlook’s full capabilities.

Emphasis will be on email basics such as send and receive, replying and forwarding and general email etiquette. Managing email folders is also crucial so deleting, sorting and printing emails will be explained as well as dealing appropriately with attachments is another principal focus of this course.

Delegates will learn how to customise the Inbox to filter and sort emails for easy referencing and retrieval, as well as use email options to classify messages, delay delivery or set an expiry date. Also covered is the creation of sub-folders in conjunction with Rules and the use of Outlooks other modules including Calendar, Tasks and Contacts.

Course Objectives
By the end of the course the delegate will be able to:

Send, receive, reply and forward emails
Deal with incoming attachments by either opening or saving them to their PC
Sort their emails by either sender, date received, or subject
Print their emails using different print options
Send emails using different message options
Create folders for organising their Inbox more effectively
Move emails into folders automatically through the use of rules
Filter and sort emails for easy referencing and retrieval
Deal with emails received, whilst away from the office, using “Out of the Office�rules
Prioritise and set reminders for dealing with emails using flagging
Set different mail options depending on the requirements of the user ...''

Elements of this syllabus are subject to change.

Phone:(01284) 763040

School Address/Venue(s):

Park Farm Business Centre
Fornham St Genevieve
Bury St Edmunds
Suffolk
United Kingdom
IP28 6TS

Jobs & Resumes: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Houses & Roommates: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Travel Agencies: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Nottingham

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