Management Workshop

Oak Tree Management & Training Ltd.
Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Designed to aid management and supervisory development this is a lively and practical course full of discussions, activities and workshops. It provides managers and supervisors with a good grounding in the vital skill areas they need to perform effectively - namely, team leadership, communication and problem solving. With no room for jargon in this intensive programme, delegates undertake a pre-course activity to ensure maximum learning value

This course can be tailored and delivered in company.
Course Objectives
Defined leadership qualities

Identified their leadership style

Analysed the characteristics of a high performing teams

Recognised the complementary roles performed by team members

Identified the skills and techniques that contribute to an environment where people want to work hard

Practised the skills of communication

Distinguished assertive behaviour from aggressive and used assertiveness techniques

Recognised how basic Transactional Analysis (TA) techniques can be useful

Learned how to deal with conflict and give feedback

Identified their influencing style

Undertaken planning using a variety of effective planning tools

Used a logical problem solving system

Made a commitment to improving performance as a manager
Course Contents
Characteristics of a Successful Leader
Analysing your leadership style

Characteristics of an Effective Team
The roles played by team members

Motivation
Delegation

Communication
Identifying communication behaviours
Questioning skills
Listening skills
Body language

Communicating with Teams
Dealing with difficult behaviour
Effective questioning skills

Communicating Assertively
Obstacles to behaving assertively
Techniques for specific situations

The Power of Behaviour
Transactional analysis

Handling Difficult Situations
Confrontation
Giving and receiving feedback

Influencing Skills
Analysing their influencing style

Key Steps of Planning
Setting objectives

Problem Analysis
Decision making

Personal Development Action Plans ...''

Elements of this syllabus are subject to change.

Phone:(01284) 763040

School Address/Venue(s):

Park Farm Business Centre
Fornham St Genevieve
Bury St Edmunds
Suffolk
United Kingdom
IP28 6TS

Jobs & Resumes: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Houses & Roommates: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Travel Agencies: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Nottingham

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