Influencing Skills

Oak Tree Management & Training Ltd.
Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' With organisations employing flatter management structures such as matrix and self directed teams, the need for empowered employees is acute. In terms of business development, the skills are fundamental to achieving success.

The ability to influence others without the power of position is a key skill for achieving results and maximising productivity.

This course can be tailored and delivered in company.
Course Objectives
Defined the skills of the effective influencer and matched themselves to the profile

Examined and practised the key communication skills

Practised the skills of influencing decisions in groups

Defined the three behavioural options and developed a strategy to influence assertively

Recognised the main influencing styles and identified their own favoured style

Practised influencing in preparation for a real life situation
Course Contents
The Skills of the Effective Influencer
A behavioural profile

Communicating to Influence
What is consensus
Active Listening
Making language more persuasive

Influencing in groups
What is consensus
Presenting views and making concessions

Assertive Influencing in Action
Using verbal and non - verbal communication
Techniques in specific situations

Influencing Styles
What is your favoured style of influencing?
Choosing an appropriate style

Preparing to Influence
Structuring the argument
Making a case
Selling the benefits
Overcoming Objections

Influencing in Action
Practical Exercise

Personal Development Plan ...''

Elements of this syllabus are subject to change.

Phone:(01284) 763040

School Address/Venue(s):

Park Farm Business Centre
Fornham St Genevieve
Bury St Edmunds
Suffolk
United Kingdom
IP28 6TS

Jobs & Resumes: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Houses & Roommates: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Travel Agencies: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Nottingham

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