Dealing with Stress & Conflicting Needs

Oak Tree Management & Training Ltd.
Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This one day course examines the causes of some workplace activities that can be stressful for you and it examines the impact on you and your colleagues�productivity. It offers you highly practical advice and will help you to deal with these situations and manage the sometimes conflicting needs of others effectively. It’s about how to improve and maximise your performance in the workplace .

This course can be tailored and delivered in company.
Course Objectives
By the end of this course you will be able to:

Assess your personal stress levels and identify the common causes of stress in the workplace.
Identify the causes and effects of stress on your actions.
Recognise the symptoms of stress in yourself and colleagues.
Learn how you can deal with pressure and stress effectively at work.
Adapt to changes in working routine or environment.
Make changes in your behaviour to resolve conflict of needs in others

Course Contents
Stress in the Workplace
What contributes to workplace pressures?
The impact of stress on personal performance
Maintaining an effective work/life balance

Managing Pressure in the Workplace
Moving from reactive to proactive
Working to priorities when everything is urgent
Managing conflicting demands from more than one person

Handling Others in a Stressful Environment
Recognising the signs of stress in others
Stress as a source of energy - turning anxiety into positive feelings
Crisis management - how to cope and what to do

Stress and Behaviour Patterns
Passive, aggressive and assertive behaviour
Developing self-assertiveness - taking greater control
Self-motivation - maintaining your motivation

Strategies for Dealing with Stress Positively
Managing conflicting needs more effectively

Developing a Personal Action Plan ...''

Elements of this syllabus are subject to change.

Phone:(01284) 763040

School Address/Venue(s):

Park Farm Business Centre
Fornham St Genevieve
Bury St Edmunds
Suffolk
United Kingdom
IP28 6TS

Jobs & Resumes: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Houses & Roommates: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Travel Agencies: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Nottingham

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