Professional Business Negotiating Workshop

Oak Tree Management & Training Ltd.
Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' The course is structured to view all types of negotiation with the use of role play and practical workshop enabling the delegate to look at various techniques and apply the skills as they learn. The delegates will develop successful negotiation strategies and review ways to integrate negotiating skills into the management role.

This course can be tailored and delivered in company.
Course Objectives
By the end of the Course delegates will have:-

Defined and identified opportunities for using the skills of negotiation.

Demonstrated their understanding of the "Win-Win" strategy.

Explored the sources and limitations of power.

Examined the process of negotiation.

Learnt the steps of prepare and plan for negotiation.

Explored the use of concessions and compromise as means of reaching agreement.

Defined the four key phases of negotiation: investigation, presentation, bargaining and
agreement.

Practised the key skills of establishing rapport, questioning and listening.

Practised negotiating through a relevant case study.
Course Contents
What is Negotiation?
Defining negotiation
The skills of negotiation
Recognising opportunities to negotiate

Win-Win Strategy
Co-operations versus competition
The philosophy of win-win
The value of a win-win strategy

The Process of Negotiation
Defining the bargaining arena

Preparing to Negotiate
Defining goals and objects
Clarifying the issues
Gathering information
Preparing for conflict
Planning the compromises and concessions
Deciding the acceptable level of agreement

Making the Presentation
Building rapport
Asking questions
Listening
Persistence

Bargaining as a Feature of Negotiation

Getting to Agreement
"Buying" signals
Overcoming objections
Closing the deal

Personal Development Action Planning ...''

Elements of this syllabus are subject to change.

Phone:(01284) 763040

School Address/Venue(s):

Park Farm Business Centre
Fornham St Genevieve
Bury St Edmunds
Suffolk
United Kingdom
IP28 6TS

Jobs & Resumes: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Houses & Roommates: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham
Travel Agencies: Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Nottingham

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