Training Course:ITIL v3 Service OperationsSchool/Trainer:Parity Training Ltd.
Edinburgh, Leeds, London, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Service Operations focuses on supporting operations day-to-day. It will focus upon all of the functions and processes required to deliver effective and efficient services that have completed the Service Strategy, Design and Transition phases; Service Operations will deal with the day to day requirements of the business and how these should be handled and dealt with, ranging from the Service Desk and Request Fulfilment through to incident and problem management. It also introduces the operation management functions; Technical, Operational, Facilities and Application Management. It is primarily aimed at those roles responsible for delivering or managing the teams that deliver daily services to the organisation, often referred to as "business as usual".
Course Objectives
Candidates completing the course can expect to gain an understanding of the Service Operation Lifecycle. This includes: - competency in the Lifecycle’s principles, processes, activities & functions - an appreciation of the technology considerations for the Lifecycle - an awareness of the implementation considerations for the Lifecycle - insight into the operational challenges, risks and critical success factors of the Lifecycle ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.paritytraining.com/
Phone:0800 656 100
School Address/Venue(s):
Parity Training Ltd
3rd Floor
120 Moorgate
London
United Kingdom
EC2M 6SS
Jobs & Resumes: Edinburgh, Leeds, London
Houses & Roommates: Edinburgh, Leeds, London
Travel Agencies: Edinburgh, Leeds, London
Search other schools for ITIL v3 Service Operations training resources.
Other training courses offered by Parity Training Ltd.:
The APMP Qualification
PMI Project Management Professional
MSP
Foundation Certificate in P3O
ISEB Advanced Certificate in Programme and Project Support
Project 2003 - Level 2
Microsoft Project 2003 - Level 1
ITIL v3 Service Management
ITIL v3 Service Design
ITIL v3 Service Strategy
ITIL v3 Service Transition
ITIL v3 Planning, Protection & Optimisation
ITIL v3 Release Control & Validation
ITIL v3 Service Offerings & Agreements
ITIL v3 Manager’s Bridging
ITIL v3 Manager Bridging
ITIL v3 Managing Across the Lifecycle
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
Tips:
If you can not find a training course suitable for you instantly, you can leave your training request here and let trainers contact you later. |
|
|
