ITIL v3 Service Transition

Parity Training Ltd.
Edinburgh, Leeds, London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Service Transition focuses on introducing new or changed services into the "live environment" and the transition from development into live and the associated documentation, processes, procedures an early life support. The course includes a detailed look at Service Asset and Configuration Management, Knowledge Management, Change Management, Release and Deployment, Service Validation and Testing and Evaluation. It will also look at how services are managed through the Transition phase and what these roles should expect to receive and what they should be preparing for in transition into Service Operations. There will also be discussion centred on the value of transition to the business and the requirement to assist in the continual service improvement of these processes.
Course Objectives
Candidates completing the course can expect to gain an understanding of the Service Transition Lifecycle. This includes: - competency in the Lifecycle’s principles, processes, activities & functions - an appreciation of the technology considerations for the Lifecycle - an awareness of the implementation considerations for the Lifecycle - insight into the operational challenges, risks and critical success factors of the Lifecycle ...''

Elements of this syllabus are subject to change.

Phone:0800 656 100

School Address/Venue(s):

Parity Training Ltd
3rd Floor
120 Moorgate
London
United Kingdom
EC2M 6SS

Jobs & Resumes: Edinburgh, Leeds, London
Houses & Roommates: Edinburgh, Leeds, London
Travel Agencies: Edinburgh, Leeds, London

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