Training Course:ITIL v3 Planning, Protection & OptimisationSchool/Trainer:Parity Training Ltd.
Edinburgh, Leeds, London, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. This Planning, Protection and Optimisation module focusses on: - Availability Management - Capacity Management - IT Service Continuity Management - Demand Management - Risk Management - Information Security Management
Course Objectives
Candidates completing the course can expect to gain an understanding of Planning, Protection & Optimisation (PPO) and its importance to the provision of service and the achievement of operational excellence. This includes: - competency in the principles, objectives, processes, activities, methods & functions employed within PPO and how they interact with the rest of the Lifecycle - an appreciation of the technology considerations for PPO - an awareness of the implementation considerations for PPO - insight into the operational challenges, risks & critical success factors associated with PPO - recognition of how to measure PPO - realisation of the importance of IT Security and its contribution to PPO ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.paritytraining.com/
Phone:0800 656 100
School Address/Venue(s):
Parity Training Ltd
3rd Floor
120 Moorgate
London
United Kingdom
EC2M 6SS
Jobs & Resumes: Edinburgh, Leeds, London
Houses & Roommates: Edinburgh, Leeds, London
Travel Agencies: Edinburgh, Leeds, London
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Other training courses offered by Parity Training Ltd.:
Foundation Certificate in P3O
ISEB Advanced Certificate in Programme and Project Support
Project 2003 - Level 2
Microsoft Project 2003 - Level 1
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ITIL v3 Service Design
ITIL v3 Service Operations
ITIL v3 Service Strategy
ITIL v3 Service Transition
ITIL v3 Release Control & Validation
ITIL v3 Service Offerings & Agreements
ITIL v3 Manager’s Bridging
ITIL v3 Manager Bridging
ITIL v3 Managing Across the Lifecycle
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