Training Course:I-Net+ Support SkillsSchool/Trainer:Parity Training Ltd.
Edinburgh, Leeds, London, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Delivering high quality technical support for internet & intranet systems
Your customers are being encouraged to use your internet sites to find information and complete transactions with your organisation so they need a high level of support. However loyal your customers, they will go elsewhere if your web site keeps crashing or they keep getting error messages. To provide an excellent service to your customers and your internal users, your network technical support staff need to understand the support issues to be able to diagnose and solve problems efficiently. This course will give your technical support staff the skills and knowledge they need to respond quickly and efficiently to the demands of supporting internet and intranet systems.
Course Objectives
To deliver the skills and knowledge required to understand the support issues surrounding internet and intranet based systems. To enable delegates to provide a high level of support for web based systems.
Skills Gained
Explain the structure and function of the Internet.
Understand and implement the TCP/IP protocol.
Understand and configure major Internet services.
Secure Internet services.
Create a basic web site using HTML.
Recognise e-commerce issues and technologies.
Troubleshoot and test systems. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.paritytraining.com/
Phone:0800 656 100
School Address/Venue(s):
Parity Training Ltd
3rd Floor
120 Moorgate
London
United Kingdom
EC2M 6SS
Jobs & Resumes: Edinburgh, Leeds, London
Houses & Roommates: Edinburgh, Leeds, London
Travel Agencies: Edinburgh, Leeds, London
Search other schools for I-Net+ Support Skills training resources.
Other training courses offered by Parity Training Ltd.:
LINUX Advanced System Administration
LINUX Essentials
Linux
Linux Shell Programming
Linux System Administration
Securing & Networking Red Hat Linux
SUSE Linux Advanced System Administration
SUSE Linux System
Red Hat Linux
Network Solution for the Small and Medium-sized Business
IP Virtual Private Networks
Networking Essentials
Securing Networks with PIX and ASA
Voice Over IP
Wireless LANs
Securing Networks with Cisco Routers and Switches
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