INTERPERSONAL SENSITIVITY

Phoenix Training and Development
London, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' often people do not understand why their communications do not achieve desired results - instead of agreement and enthusiasm, there is misunderstanding, indifference or even hostility and work relations can become strained. This course addresses underlying factors in a positive way, offering a range of models and behaviours to explain how we communicate and why a different approach may be appropriate to different individuals. ...''

Elements of this syllabus are subject to change.

Phone:020 7234 0480

School Address/Venue(s):

Phoenix Training and Development
The Leathermarket
Weston Street
London
United Kingdom
SE1 3ER

Jobs & Resumes: London
Houses & Roommates: London
Travel Agencies: London

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ADVANCED PRESENTATION
COMPLETE PRESENTATION
GROUP PRESENTATION SKILLS
THE POWER OF THE HUMAN VOICE
PRACTICAL NEGOTIATION SKILLS
ADVANCED NEGOTIATION SKILLS
CONSULTANCY SKILLS
INTERNAL CONSULTING
SPRINGBOARD TO CONSULTANCY
EFFECTIVE COMMUNICATION SKILLS
IMPACT & INFLUENCE
INFLUENCE WITHOUT AUTHORITY
CUSTOMER CARE
UNDERSTANDING & USING BODY LANGUAGE
ONE - TO - ONE COMMUNICATION COACHING
CREATIVE WRITING IN THE COMMERCIAL WORLD
BUSINESS ENGLISH
WRITING EFFECTIVE LETTERS
WRITING DYNAMIC REPORTS & PROPOSALS

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