Training Course:Enhancing the Visitors ExperienceSchool/Trainer:Practical Training for Professionals
Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Designed specifically for front line staff in businesses, places of interest and tourist attractions, this course provides an overview of essential customer care skills and how the visitor can have an outstanding customer experience.
The Course Suits
Anyone working in a customer-facing role that wishes to improve their performance when dealing with visitors.
Training Benefits
A greater awareness of the visitor’s perspective and needs
A greater awareness of themselves; both strengths and improvement areas
An increase in the opportunity to gain more advanced Customer Care Skills
The opportunity to work on improvement areas ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.ptp.co.uk/
Phone:01509 889632
School Address/Venue(s):
PTP House
102 Brook Street
Wymeswold
Leicestershire
LE12 6TU
United Kingdom
Jobs & Resumes: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Houses & Roommates: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Travel Agencies: Bristol, Birmingham, Edinburgh, Leeds, London, Manchester
Search other schools for Enhancing the Visitors Experience training resources.
Other training courses offered by Practical Training for Professionals:
Assertiveness & Building Personal Confidence
Body Language
Call Centre
Customer Care
Customer Excellence for Finance Staff
Dealing with Difficult People
Dealing with Incoming Calls Positively
Excellent Customer Care - Incoming Calls
How to say No and retain Customer Satisfaction
Account Management
Outstanding Customer Service Skills
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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