Training Course:Outstanding Customer Service SkillsSchool/Trainer:Practical Training for Professionals
Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' An intensive, practical and activity based programme building delegates’ knowledge skills, and the will to support customers, ultimately to deliver outstanding customer service.
The Course Suits
Front line staff that wish to give their customers an outstanding experience and customer-facing staff, supervisors and managers of organisations seeking to improve or enhance their customer satisfaction and loyalty.
Training Benefits
A greater awareness of the customers and clients perspectives and needs
A better understanding of themselves; both strengths and improvement areas
An opportunity to gain more advanced customer care skills
The opportunity to work on improvement areas
An action plan for continuous improvement
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.ptp.co.uk/
Phone:01509 889632
School Address/Venue(s):
PTP House
102 Brook Street
Wymeswold
Leicestershire
LE12 6TU
United Kingdom
Jobs & Resumes: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Houses & Roommates: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Travel Agencies: Bristol, Birmingham, Edinburgh, Leeds, London, Manchester
Search other schools for Outstanding Customer Service Skills training resources.
Other training courses offered by Practical Training for Professionals:
Customer Care
Customer Excellence for Finance Staff
Dealing with Difficult People
Dealing with Incoming Calls Positively
Enhancing the Visitors Experience
Excellent Customer Care - Incoming Calls
How to say No and retain Customer Satisfaction
Account Management
Credit Control
Finance for Marketing and Sales People
Finance For Non-Finance Managers
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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