Training Course:Customer Satisfaction as a Selling ToolSchool/Trainer:Practical Training for Professionals Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly, dissatisfied clients.
The Course Suits Anybody who works in a sales environment. Anybody who works in a customer care environment.
Training Benefits Understanding the need to be pro-active in customer care A personally developed script to approach customers regarding service levels Well rehearsed answers to complaints and compliments How to turn complaints and compliments into more business ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.ptp.co.uk/
Phone:01509 889632
School Address/Venue(s):
PTP House 102 Brook Street Wymeswold Leicestershire LE12 6TU United Kingdom
Jobs & Resumes: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester Houses & Roommates: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester Travel Agencies: Bristol, Birmingham, Edinburgh, Leeds, London, Manchester
Search other schools for Customer Satisfaction as a Selling Tool training resources.
Other training courses offered by Practical Training for Professionals:
Networking for Success
The Client Meeting - Face to Face Selling
Winning More Business in the Final Meeting
Advanced Listening Skills
Advanced Sales Strategies
Advanced Selling Skills
Consultative Selling
Developing Major Accounts
Key Selling Skills
Managing Major Accounts
Planning Sales Activity to Help Meet & Exceed Targets
Selling for Non-Sales Professionals
Successful Sales Presentations
The Art of Retail Selling
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