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Training Course:

Customer Satisfaction as a Selling Tool

School/Trainer:

Practical Training for Professionals
Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly, dissatisfied clients.

The Course Suits
Anybody who works in a sales environment. Anybody who works in a customer care environment.

Training Benefits
Understanding the need to be pro-active in customer care
A personally developed script to approach customers regarding service levels
Well rehearsed answers to complaints and compliments
How to turn complaints and compliments into more business ...''

Elements of this syllabus are subject to change.

Please go to the school's official website for training price and schedule:
http://www.ptp.co.uk/

Phone:01509 889632

School Address/Venue(s):

PTP House
102 Brook Street
Wymeswold
Leicestershire
LE12 6TU
United Kingdom

Jobs & Resumes: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Houses & Roommates: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Travel Agencies: Bristol, Birmingham, Edinburgh, Leeds, London, Manchester

Search other schools for Customer Satisfaction as a Selling Tool training resources.




Other training courses offered by Practical Training for Professionals:

Networking for Success
The Client Meeting - Face to Face Selling
Winning More Business in the Final Meeting
Advanced Listening Skills
Advanced Sales Strategies
Advanced Selling Skills
Consultative Selling
Developing Major Accounts
Key Selling Skills
Managing Major Accounts
Planning Sales Activity to Help Meet & Exceed Targets
Selling for Non-Sales Professionals
Successful Sales Presentations
The Art of Retail Selling


Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 


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