Training Course:Telephone Techniques - Incoming & Outgoing CallsSchool/Trainer:Practical Training for Professionals
Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.
The Course Suits
Any receiving incoming and/or making outgoing business calls that wish to improve their call handling skills.
Training Benefits
Greater confidence to make outgoing calls professionally
Greater confidence to handle incoming calls courteously and professionally
The ability to get through to the right person
Increased confidence to return calls
To return to the workplace with genuine leads generated during the course
Discuss and resolve any obstacles and problems
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.ptp.co.uk/
Phone:01509 889632
School Address/Venue(s):
PTP House
102 Brook Street
Wymeswold
Leicestershire
LE12 6TU
United Kingdom
Jobs & Resumes: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Houses & Roommates: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Travel Agencies: Bristol, Birmingham, Edinburgh, Leeds, London, Manchester
Search other schools for Telephone Techniques - Incoming & Outgoing Calls training resources.
Other training courses offered by Practical Training for Professionals:
Objection Handling Skills
Sales Negotiation Skills
Gaining Commitment on the Telephone
Winning More Business on the Telephone
Advanced Telephone Prospecting
Generating New Business by Telephone
Maximising Appointments on the Telephone
Outgoing Calls - Maximising Effectiveness
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
Tips:
Besides Acquiring latest course information by the search form, Students can also leave their study interests here and let schools callback. |
|
|
