Negotiation Skills for Managers

Silicon Beach Training Ltd.
Brighton, East Sussex, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This intensive and highly interactive Negotiation Skills for Managers training course focuses on providing a measurable improvement in the negotiating performance of all participants.

This negotiation skills training course is designed for managers and staff who are involved with commercial negotiations with customers, suppliers and colleagues both inside and outside their organisation. Managers looking to refresh and further develop their skills and confidence in different negotiation situations.

Negotiation Skills for Managers Training Course Objectives
Throughout the Negotiation Skills for Managers training course you will participate in sessions, review other delegates and work with the trainer to evaluate your own negotiation performance. Emphasis will be placed on practice rather than theory.

Delegates will learn the skills to negotiate in order to avoid conflict, enable and facilitate decisions and to confidently reach win/wins with others.

Negotiation Skills for Managers Training Course Content
Evaluating Your Current Negotiation Approach Strengths and Issues
Understanding your current negotiation style
Working with the negotiation process
The Interpersonal Skills of Negotiation
Listening picking up signals and acting on them
Silence as a powerful negotiation tool
Body language being aware of your own body language and picking up clues from others
Planning and preparing flexible and appropriate strategy, tactics and plans
Creating the right climate
Opening and proposing making and responding to proposals
Bidding
Packaging presenting and repackaging to make the deal more acceptable
Bargaining trading and bargaining, putting a price on demands
Securing the deal and closing minimizing the rejection of proposals
Reviewing
Dealing with Conflict and More Difficult People
Responding to and resolving conflict
Clarifying the real problem
Managing people’s feelings
Making concessions
Negotiation for Different Situations
Individual versus team negotiation
No deal holding out
Best alternative traded negotiated agreements
Results versus target objectives
Building on strengths
Reducing and eliminating weaknesses
Action planning for future development
...''

Elements of this syllabus are subject to change.

Phone:+44 (0)1273 622272

School Address/Venue(s):

86 Gloucester Road
Brighton
East Sussex
BN1 4AP
UK

Jobs & Resumes: Brighton
Houses & Roommates: Brighton

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