Negotiation Skills

Silicon Beach Training Ltd.
Brighton, East Sussex, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' In the competitive trading conditions of the twenty-first century, we are all under pressure to deliver better results. Buyers and sellers at the forefront of the commercial relationship and managers negotiating internally, all face increasing pressure to achieve more.

This Negotiation training course describes a range of successful negotiating techniques and explains how you can use them to help you achieve your key objectives.

Negotiation Training Course Objectives
By the end of this negotiation training course, delegates will:

Have the knowledge and tools necessary to be able to conduct any negotiation as a competitive and collaborative negotiation
Understand how to make the most effective use of time available for negotiation preparation
Appreciate the benefits of a wide range of persuasion techniques which are effective in commercial negotiations
Be aware of the most commonly used tricks, traps and ploys used in negotiation and, more importantly, how to deal with them
See for yourself the factors which make the difference between effective and average negotiators
Negotiation Skills Training Course Content
The Process Of Negotiation
the value of negotiating
how negotiating differs from selling
when selling stops and negotiation begins
How To Plan The Strategy
targets - your bottom line and optimum aim
tactics and objectives
planned concessions
the limits of both parties�power
establishing the climate
pursuing a ‘win-win�outcome
retaining flexibility
The Negotiation
understanding the other side’s needs and motivation
interpersonal skills and body language
presenting your case
opening bids and offers
dealing with objections and rejections
how to avoid deadlock or how to make deadlock work for you
give and take �the skill of negotiation
the importance of summarising
bargaining
dealing with intimidating tactics
Clinching The Deal
going for commitment
how to close
developing a long term relationship and preparing the climate for future negotiations
Telephone Negotiation
voice and personality projection
using silence
controlling the call
how to implement the negotiating process using the telephone
Action Plan
participants plan and discuss what they will actually do upon their return to work
...''

Elements of this syllabus are subject to change.

Phone:+44 (0)1273 622272

School Address/Venue(s):

86 Gloucester Road
Brighton
East Sussex
BN1 4AP
UK

Jobs & Resumes: Brighton
Houses & Roommates: Brighton

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