Training Course:ITIL V3 Foundation for IT Service Management (Certificate)School/Trainer:SPOCE Project Management Ltd.
Aberdeen, Bristol, Cambridge, Chester, Darlington, London, Nottingham, Stirling, Worcester, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' This 3-day course introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the IT Service Management Lifecycle. It also provides a set of specialized organizational capabilities for providing value to customers in the form of services.
Course Objective
Upon successful completion of this course participants will be able to:
Gain a fundamental understanding of the ITSM lifecycle
Gain the knowledge necessary to prepare for the “Foundation Certificate in IT Service Management�examination from EXIN, ISEB or APM Group
...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.spoce.com/
Phone:+44 (0)1202 736373
School Address/Venue(s):
Suite 8 Bourne Gate, 25 Bourne Valley Road, Poole, Dorset United Kingdom BH12 1DY
Jobs & Resumes: Aberdeen, Bristol, Cambridge, Chester, Darlington, London, Nottingham, Stirling, Worcester
Houses & Roommates: Aberdeen, Bristol, Cambridge, Chester, Darlington, London, Nottingham, Stirling, Worcester
Travel Agencies: Bristol, Cambridge, London, Nottingham,
Search other schools for ITIL V3 Foundation for IT Service Management training resources.
Other training courses offered by SPOCE Project Management Ltd.:
PRINCE2
Managing Successful Programmes
Management of Risk
Principles in Change Management
APMP Certificate in Project Management
APM-IC Introductory Certificate in Project Management
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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