Training Course:IT Service SupportSchool/Trainer:Sprott School of Business
Ottawa, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' The management of key IT processes crucial to supporting business operations on an ongoing basis. Coverage of IT Service Management (ITSM) best practices including service desk management, incident management, problem management, change management, release management, and configuration management. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://sprott.carleton.ca/
Phone:(613) 520-2388
School Address/Venue(s):
Sprott School of Business
1125 Colonel By Drive
710 Dunton Tower
Ottawa, Ontario Canada
K1S 5B6
Jobs & Resumes: Ottawa
Houses & Roommates: Ottawa
Travel Agencies: Ottawa
Search other schools for IT Service Support training resources.
Other training courses offered by Sprott School of Business:
Conflict & Negotiation
Power & Influence
Managing Teams
Managing Performance
Technology Management
Quality Management
Technology Development
Technology Adoption for Services
Technology Marketing
IT Service Delivery
Enterprise Architecture & Governance
Building A Business Case
Business Grammar
Business Writing
Budget Management and Control
Conflict Resolution Skills
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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