Training Course:IT Service DeliverySchool/Trainer:Sprott School of Business
Ottawa, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Service level management, services reporting, service continuity and availability management, budgeting and accounting for IT services, capacity management, and information security management. Service level agreements (SLAs) and information technology security techniquesr subjects. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://sprott.carleton.ca/
Phone:(613) 520-2388
School Address/Venue(s):
Sprott School of Business
1125 Colonel By Drive
710 Dunton Tower
Ottawa, Ontario Canada
K1S 5B6
Jobs & Resumes: Ottawa
Houses & Roommates: Ottawa
Travel Agencies: Ottawa
Search other schools for IT Service Delivery training resources.
Other training courses offered by Sprott School of Business:
Power & Influence
Managing Teams
Managing Performance
Technology Management
Quality Management
Technology Development
Technology Adoption for Services
Technology Marketing
IT Service Support
Enterprise Architecture & Governance
Building A Business Case
Business Grammar
Business Writing
Budget Management and Control
Conflict Resolution Skills
Marketing Communications
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