Training Course:Cisco IPCC/ICM Deployement Methodology (Certificate)School/Trainer:Tech 2000, Inc.
Herndon, Virginia, United States
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Formerly Cisco® ICM and Cisc® IPCC Project Engineering course, the Cisco® IPCC/ICM Deployment Methodology course teaches Cisco® deployment methodology for the planning, design, and implementation phases of Cisco® IPCC Enterprise Edition 5.0 and Cisco® ICM Enterprise Edition 5.0 contact centers. Classroom presentation and group exercises illustrate the use of Cisco® best practices in the successful deployment of a Cisco® IPCC/ICM solution. Students learn the deployment models, infrastructure and network requirements, and interoperability of the components of the IPCC/ICM solution.
You will learn to:
Successfully plan, design, and implement Cisco® IPCC Enterprise Edition 5.0 and Cisco® ICM Enterprise Edition 5.0
Learn a methodology and process for deploying Cisco® IPCC Enterprise Edition 5.0 and Cisco® ICM Enterprise Edition 5.0, by using the best practice templates and tools
Navigate Cisco.com for reference documentation relative to IPCC/ICM implementation ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.t2000inc.com/
Phone:703.467.8600
School Address/Venue(s):
Tech 2000, Inc.
459 Herndon Parkway, Suite 8
Herndon, Virginia 20170 USA
Jobs & Resumes: Herndon
Houses & Roommates: Herndon
Search other schools for Cisco IPCC/ICM Deployement Methodology training resources.
Other training courses offered by Tech 2000, Inc.:
BGP on Cisco Routers
Scalable Cisco Internetworks
Cisco IOS XR
Cisco Sales Essentials
Cisco IOS Network Security
Cisco SAFE Implementation
Cisco Secure Virtual Private Networks
Cisco Multiprotocol Storage Essentials
IP Telephony Express
Cisco IOS Unified Communications
Cisco CallManager MCS Boot Camp
Cisco Voice over IP
Cisco ICM Multichannel Options
Cisco IPCC Advanced Reporting
Cisco IPCC Advanced Scripting
Cisco Quality of Service
Cisco IP Transfer Point
CISCO UNIFIED CALLMANAGER MCS 5.0
ENTERPRISE DATA CENTER ARCHITECTURES
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