Influencing & Persuading Skills Workshop

The University of Auckland Business School
Auckland, New Zealand

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' The ability to influence and persuade others to take action is a key skill for business. This course looks at ways to gain buy-in from others. Participants will explore ways to improve their effectiveness in both the written and oral mediums.

Topics Covered
Firstly, we assess the theory associated with persuasion by examining the work of:-

Aristotle
the importance of his three rhetorical proofs

French and Raven
the bases of social influence and power

Cialdini
the six principles of ethical influence

Kolbe
the four conative action modes

Secondly, we explore a number of practical skills for influencing and persuading others:-

Listening in an active way to promote collaborative work solutions
Managing power and the games people play with it!
Framing communication around the four conative modes so as to get people to take action
Asserting your voice in order to get your viewpoint across without offending others �both orally and in writing
Identifying ways that executives go about making decisions in order to influence those above you or around you

This is a highly interactive workshop with both theoretical and practical components. Participants will get the opportunity to practice many of the skills outlined and be given feedback.

...''

Elements of this syllabus are subject to change.

Phone:0800 800 875

School Address/Venue(s):

The University of Auckland - Business School,
Graduate School of Enterprise.
Private Bag 92019, Auckland
New Zealand

Jobs & Resumes: Auckland
Houses & Roommates: Auckland
Travel Agencies: Auckland

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