Interpersonal Communication Skills

The University of Auckland Business School
Auckland, New Zealand

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' We are all in the relationship business and communication is the glue that holds relationships together. Interpersonal Communication Skills are vital for relating to others in a business setting.

Mastering the art of one-on-one relationships is fundamental to good management. This Short Course examines a number of practical aspects of effective Interpersonal Communication.

Topics Covered
Listing the variables that influence the communication process.
Defining interpersonal communication.
Recognising the universal principles that govern interpersonal communication.
Realising the essence of “first seek to understand, then be understood�by exploring situational listening techniques.
Assessing listening ability with the five essential listening skills.
Comparing and contrasting the appropriate use of different questioning styles,
Evaluating the power of non verbal communication.
Understanding the four communication styles and how these are linked to personality and behavioural styles.
Strategising ways to flex in order to connect with these various styles.
Identifying the filters that can distort our perception of others.
Demonstrating ways of being more critical in perceiving others.
Constructing ways to get your point across using assertive techniques.
Identifying the power bases and strategising ways to handle power plays.
This Short Course is very interactive and participants do a number of practical exercises to put their learning into live situations. Each participant compiles their own personal plan of action for improving their interpersonal relationships in the work place
...''

Elements of this syllabus are subject to change.

Phone:0800 800 875

School Address/Venue(s):

The University of Auckland - Business School,
Graduate School of Enterprise.
Private Bag 92019, Auckland
New Zealand

Jobs & Resumes: Auckland
Houses & Roommates: Auckland
Travel Agencies: Auckland

Search other schools for Interpersonal Communication Skills training resources.

Appreciative Inquiry
Assertiveness Skills
Building Sustainable Relationships
Business Acumen
Business Skills for Administration Professionals
Business Skills for New Managers
Conflict Management
Data Analysis With Pivot Tables
Business Writing Skills
Influencing & Persuading Skills
Knowledge Management
Media Training and Fundamentals of PR
Mental Fitness
Neuro-Linguistic Programming for Business
Organisation Structure and Design
Presentation Skills
Rapid Reading for Business

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Facts: This website holds more than 300,000 training course records worldwide, with hundreds of new postings daily. All services in this website are free!