Knowledge Management

The University of Auckland Business School
Auckland, New Zealand

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' In his book Managing in a Time of Great Change, Peter Drucker stressed how “knowledge has become the key economic resource and the dominant �and perhaps the only �source of competitive advantage� Here in New Zealand, the ‘Knowledge Wave�initiative has promoted a similar message: That companies get ahead by being smarter than their competitors. Indeed, everything you will ever read about the ‘knowledge economy�repeats the same message �that, in today’s economy, wealth is created from knowledge.

So what is your organisation’s strategy for managing its knowledge?

This course provides a practical, hands-on introduction to developing such a strategy and unlocking the power of knowledge in your organisation.

Learning is not compulsory�neither is survival.
�W. Edwards Deming

Topics Covered
This course covers topics such as:

The relationship between knowledge, productivity and profitability.
Why working smarter involves more than just clever technology.
Where knowledge really resides in an organisation.
The value of social capital and intellectual capital (and how intellectual capital differs from intellectual property).
How to build social capital.
Making the best use of the ‘informal organisation�
The keys to managing knowledge successfully.
Practical tools for managing knowledge, including storytelling, knowledge mapping and Social Network Analysis.
Using technology to support knowledge sharing.
Traps for young players �and how to avoid them.
How to get started next Monday.
...''

Elements of this syllabus are subject to change.

Phone:0800 800 875

School Address/Venue(s):

The University of Auckland - Business School,
Graduate School of Enterprise.
Private Bag 92019, Auckland
New Zealand

Jobs & Resumes: Auckland
Houses & Roommates: Auckland
Travel Agencies: Auckland

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