Sales Skills

The University of Auckland Business School
Auckland, New Zealand

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Many companies today are seeking not just �suppliers�but ‘partners� These companies want to do business with organisations that can assist them to save money, make money or in some way add value to their business offering.

To succeed in today’s highly competitive marketplace, salespeople need to not only have knowledge of their own products and services, but require an understanding of their clients�businesses and how they can contribute positively to their success.

Salespeople have to act as advisers, problem solvers and consultants and be able to demonstrate how they can promote growth, profit and enhanced customer satisfaction for their clients.

This course explains the various roles and responsibilities of the professional salesperson. It demonstrates how through skill, self organisation, knowledge and strategy, they can effectively maintain and develop existing business, create new business and successfully ‘lock out�the competition.

Topics Covered
Best practices in Personal Selling
Basic steps in the Personal Selling Process
Acquiring product and service knowledge
Prospecting
Making the approach
Identifying customer needs
Making the presentation
Closing sales
Following up

Self organisation
Identifying and analysing business opportunities
Setting sales objectives
Organising and managing the sales territory
Forecasting sales

Making optimum use of your sales resources
Building and strengthening customer relationships

...''

Elements of this syllabus are subject to change.

Phone:0800 800 875

School Address/Venue(s):

The University of Auckland - Business School,
Graduate School of Enterprise.
Private Bag 92019, Auckland
New Zealand

Jobs & Resumes: Auckland
Houses & Roommates: Auckland
Travel Agencies: Auckland

Search other schools for Sales Skills training resources.

Advanced Selling Skills
Building and Managing Brands
Creating a Successful Sales Proposal
Digital and Direct Marketing
Fundraising
Key Account Management
Marketing Management
Marketing Planning
Pitch and Presentation Skills
Pricing Strategies and Tactics
Service Level Agreements
Sponsorship
Strategic Marketing
Strategic Marketing of High Technology Products and Innovations

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