Training Course:ITIL Practitioner - Support and Restore (Certificate)School/Trainer:Training Partners (HK) Pte Ltd.
Hong Kong, China
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Manage customer relations and deal with incidents to structurally improve the IT infrastructure and minimize the business impact of errors. This course focuses on the ITIL processes Incident/Problem Management and Service Desk Function. The aim of this training is to show the participants how to optimize the quality of service by applying the ITIL best practices. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.training-partners.com/hk/
Phone:(852) 2513 3322
School Address/Venue(s):
3/F CityPlaza III , 14 Taikoo Wan Road
Taikoo Shing, Hong Kong
Jobs & Resumes: Hong Kong
Houses & Roommates: Hong Kong
Travel Agencies: Hong Kong
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Cisco Wireless LAN
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Wireless LAN Solutions Engine
Certified DataCenter Professional
Steelhead Appliance Deployment & Management
Certified DataCentre Specialist
Certified Information System Security Professional
ITIL Foundation in IT Service Management
PMP
Storage Network Technologies
VmWare Install and Configure
Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
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