TEAM LEADING (Certificate)

Track Training Services (UK) Ltd.
Gnosall, Staffordshire, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' MODULE T3.1 THE ROLE OF THE TEAM LEADER (3.0 hrs)

What is the role of the Team Leader?
What are the main responsibilities of the Team Leader?
Understanding the role of facilitator/coach/co-ordinator.
Knowing the limits of your authority.
How to establish and maintain Respect and Trust.
Leading v Doing.
Adopting an appropriate Leadership style.
Introduction to a range of Leadership styles.
Exercises and activities to aid learning.
Completion of Personal Development Record.
MODULE T1.2 ORGANISING YOURSELF. (3.0 hrs)

Organise yourself before someone organises you!
What the organisation can do to help.
What you can do to help yourself.
Introduction to basic Time management techniques.
‘To-Do�lists and daily Action Planning.
The LEADER Method of planning.
Prioritisation.
Setting SMARTER Objectives for self and team.
Producing a Personal SWOT analysis.
Completion of PDR.
MODULE T2.1 PLANNING AND ORGANISING THE TEAMS WORK. (3.0 hrs)

Knowing your Customers.
Identifying and Understanding Customer requirements.
Setting targets with your team.
Knowing your organisational restrictions.
The need for Effective Planning.
How to plan.
Identifying Team members strengths and weaknesses.
Identifying Team Roles.
How to give Effective Instructions.
MODULE T3.3 MOTIVATING THE TEAM. (3.0 hrs)

What is Motivation?
Introduction to the basic models of Motivation.
Vive la Difference!
Practical methods to achieve workplace Motivation.
Motivation Questionnaire.
Matching Personal Objectives with Workplace Objectives.
Giving Positive Feedback to the Team.
Exercises to aid learning.
Completion of PDR.
MODULE T4.1 EFFECTIVE COMMUNICATION. (3.0hrs)

The Benefits of Effective Communication.
The Results of Ineffective Communication.
Who do you communicate with?
What are your Objectives?
The Communication Cycle.
Barriers to Effective Communication.
Workplace Communication, Strengths and Weaknesses.
Questioning Skills.
Listening Skills.
Completion of PDR
MODULE T4.2. BRIEFING THE TEAM. (3.0 hrs)

What is a Team Brief?
What are the Benefits?
Core and local briefs.
Selecting the contents.
The 5 ‘P�Principle.
Presentation Skills.
Chairing Skills.
How to Conduct a Team Briefing.
The need to Confirm Understanding.
How to ensure effective Feedback to Management.
Completion of PDR. ...''

Elements of this syllabus are subject to change.

Phone:01785 823583

School Address/Venue(s):

Track Training Services (UK) Ltd
6 Elmwood Close
Gnosall
Staffordshire
ST20 0RR
UK

Jobs & Resumes: Gnosall
Houses & Roommates: Gnosall

Search other schools for TEAM LEADING training resources.

Effective Business Communication
Effective Leadership Styles
Conducting an Effective Performance Development
Effective Project Management
Effective Recruitment and Selection
Conducting an Effective Team Briefing
First Line Management Development
Fundamentals of Change Management
The Human Aspects of Project Management
Making Meetings Work
Interviewing Skills
Management Skills In a Care Environment
Managing Conflict
Managing Difficult Team Members
Understanding and Managing Staff Performance
Managing the Performance of Part-time and Volunteer Staff

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