Managing Difficult Team Members Workshop

Track Training Services (UK) Ltd.
Gnosall, Staffordshire, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' By the end of the workshop delegates will be able to:



· Identify and respond appropriately to personal Conflict

· Identify their preferred style of dealing with Conflict

· Use a range of practical Tools and Techniques

· Understand the benefits of being Assertive

· Achieve their personal and organisational objectives



Contents:



· Recognising symptoms of frustration and identifying underlying causes of conflict

· Common sense motivational approaches

· Your instinctive response to conflict �its strengths and weaknesses

· Resolving conflict with authority and sensitivity

· Turning destructive conflict into constructive working

· Dealing with difficult personalities

· Long term steps to prevent ’problem employees�
· The basis of using discipline for correcting performance

· The ACAS Code of Conduct
...''

Elements of this syllabus are subject to change.

Phone:01785 823583

School Address/Venue(s):

Track Training Services (UK) Ltd
6 Elmwood Close
Gnosall
Staffordshire
ST20 0RR
UK

Jobs & Resumes: Gnosall
Houses & Roommates: Gnosall

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