Managing the Performance of Part-time and Volunteer Staff

Track Training Services (UK) Ltd.
Gnosall, Staffordshire, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' By the end of this programme participants will �

Understand the nature of part-time and volunteer employment.
Be able to provide appropriate direction and guidance.
Be able to set and agree SMARTER Objectives.
Understand the nature of ‘Assertiveness�
Be able to give both positive and negative feedback in a professional and helpful style.
Have produced a Personal Development Plan.
Contents:

Tutor and delegate introductions.
Agreement of Contents and Personal Learning Objectives.
Learning Logs and Action Plans.
The difference between full time and part-time/volunteer staff.
Likely difficulties to be encountered �and the Way Forward.
The need for Effective Recruitment and Selection.
The need for Effective Induction.
“The way we do things around here�
Providing Direction and Guidance.
SMARTER Objectives.
Managing Assertively.
Giving Positive and Negative feedback.
Motivation and Delegation.
Identifying Development Needs.
The manager as Coach.
Action Planning for increased workplace effectiveness.
...''

Elements of this syllabus are subject to change.

Phone:01785 823583

School Address/Venue(s):

Track Training Services (UK) Ltd
6 Elmwood Close
Gnosall
Staffordshire
ST20 0RR
UK

Jobs & Resumes: Gnosall
Houses & Roommates: Gnosall

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TEAM LEADING
Making Meetings Work
Interviewing Skills
Management Skills In a Care Environment
Managing Conflict
Managing Difficult Team Members
Understanding and Managing Staff Performance
Managing Virtual Teams
Middle Manager Development
Motivation and Delegation
Planning for Success and Objective Setting
Team Leader/Supervisor Development
Advocacy Skills
Assertiveness Skills

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