Training Course:Communicating with ConfidenceSchool/Trainer:Track Training Services (UK) Ltd. Gnosall, Staffordshire, United Kingdom
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' By the end of the course delegates will be able to:
Communicate effectively with a range of customers. Understand the key skills and techniques of effective communication. Achieve their Business Objectives. Contents:
Tutor and delegate introductions. Course objectives/Learning/Logs. Who do we communicate with and why? The Purpose of Effective Communication. The Benefits of Effective Communication. Barriers to Effective Communication. Questioning Skills. Listening Skills. Positive Body Language. How to be Assertive! That means you! “Seek first to understand…�� Confidence building exercises. Personal Action Planning ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.tracktrainingservices.co.uk/
Phone:01785 823583
School Address/Venue(s):
Track Training Services (UK) Ltd 6 Elmwood Close Gnosall Staffordshire ST20 0RR UK
Jobs & Resumes: Gnosall Houses & Roommates: Gnosall
Search other schools for Communicating with Confidence training resources.
Other training courses offered by Track Training Services (UK) Ltd.:
Managing the Performance of Part-time and Volunteer Staff
Managing Virtual Teams
Middle Manager Development
Motivation and Delegation
Planning for Success and Objective Setting
Team Leader/Supervisor Development
Advocacy Skills
Assertiveness Skills
Creating the right Professional Image
Effective Tele-Sales Techniques
Giving and Receiving Feedback
Interpersonal Skills
Managing Stress In The Workplace
Personal Development
Persuading and Negotiating Skills
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