Communicating with Confidence

Track Training Services (UK) Ltd.
Gnosall, Staffordshire, United Kingdom

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' By the end of the course delegates will be able to:

Communicate effectively with a range of customers.
Understand the key skills and techniques of effective communication.
Achieve their Business Objectives.
Contents:

Tutor and delegate introductions.
Course objectives/Learning/Logs.
Who do we communicate with and why?
The Purpose of Effective Communication.
The Benefits of Effective Communication.
Barriers to Effective Communication.
Questioning Skills.
Listening Skills.
Positive Body Language.
How to be Assertive! That means you!
“Seek first to understand…��
Confidence building exercises.
Personal Action Planning ...''

Elements of this syllabus are subject to change.

Phone:01785 823583

School Address/Venue(s):

Track Training Services (UK) Ltd
6 Elmwood Close
Gnosall
Staffordshire
ST20 0RR
UK

Jobs & Resumes: Gnosall
Houses & Roommates: Gnosall

Search other schools for Communicating with Confidence training resources.

Managing the Performance of Part-time and Volunteer Staff
Managing Virtual Teams
Middle Manager Development
Motivation and Delegation
Planning for Success and Objective Setting
Team Leader/Supervisor Development
Advocacy Skills
Assertiveness Skills
Creating the right Professional Image
Effective Tele-Sales Techniques
Giving and Receiving Feedback
Interpersonal Skills
Managing Stress In The Workplace
Personal Development
Persuading and Negotiating Skills

Notice: The course description on this page was captured from the Internet as historical reference or submitted by visitors. It was archived statically and not updated from day to day.
 

Tips: ASKEDU jobs and talents message board can help you find jobs related to your experience in a specific city, or hire somebody in place with particular knowledges.