Self-Awareness for Effective Relationships at Work

The University of Auckland Business School
Christchurch, New Zealand

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' Our ability to have successful work relationships is often influenced by our own self-awareness and management of our emotions. This introductory course will help you to develop a greater level of self-awareness and an inner sense of how you react to differing ’people’ situations in the workplace. Self-awareness is the key to enhancing your personal and professional relationships. According to Daniel Goleman, one of the most potent influences on our thoughts, attitudes and behaviours is emotional self-awareness - the ability to consciously understand how our internal states, inclinations, personal resources and intuitions affect our behaviour and our relationships. Therefore, understanding our emotions and being aware of our behaviour can empower us to modify our approach where necessary. This is particularly important in the workplace where social and emotional adaptation is the key to high performance. In this course, you will have an opportunity to explore your intra-personal strengths and reflect on areas where you can improve your interpersonal effectiveness at work.

Prior to the course, you will be required to complete a self-assessment, and have two or three of your colleagues complete an assessment about your interpersonal style.

Who should attend?
This course is for anyone in business who is interested in increasing their self-awareness and learning how to best utilise the skills associated with emotional intelligence.

Learning outcomes
By the end of this course, you will be able to:
- recognise the value of becoming more self-aware and the impact this has on work relationships
- understand what ’hidden forces’ are driving your behaviour
- effectively give and receive feedback.

Content
- Key elements of emotional intelligence - self-awareness, emotion management, motivation, empathy, and adeptness in relationships
- Self-awareness using the Johari Window as a framework
- Cultivating awareness of others’ feelings, needs and concerns, and being sensitive to your impact on other people
- Enhancing your level of self-awareness by learning to give and receive feedback
...''

Elements of this syllabus are subject to change.

Phone:+64 3 364 2470

School Address/Venue(s):

Continuing & Bridging Education
University of Canterbury
Private Bag 4800
Christchurch 8140
New Zealand

Jobs & Resumes: Christchurch
Houses & Roommates: Christchurch
Travel Agencies: Christchurch

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