Training Course:Customer ServiceSchool/Trainer:GippsTAFE Yallourn, Morwell, Warragul, Victoria, Australia
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' Course is designed to give staff an effective means of communicating with customers in the workplace so that they are connected to the customer, process the information gathered, maintain personal presentation, follow routine instructions and interpreting retail documents.
COURSE CONTENT The course will assist in the welcoming of customers, demonstrating confidence, answering telephones according to store procedures, valuing the customer’s and colleague’s needs and demonstrating a courteous and helpful manner. ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.gippstafe.vic.edu.au/
Phone:(03) 5120 4500
School Address/Venue(s):
PO Box 3279 GMC Morwell 3841 Australia
Jobs & Resumes: Yallourn, Morwell, Warragul Houses & Roommates: Yallourn, Morwell, Warragul Travel Agencies:
Search other schools for Customer Service training resources.
Other training courses offered by GippsTAFE:
HIA GreenSmart Awareness
Leadership in the Workplace
Managing People for Performance
Marketing Your Business
Negotiation Skills
Personal Effectiveness
Report Writing
Skills for New Supervisors
Balance a Point of Sale Terminal
Apply Point of Sale Handling Procedures
Merchandise Products
Operate Retail Technology
Ampstack
Cable Hauling
Cable and Pipe Location
Cable Pressure Alarm System
CATV Installation
CTB Changeover
Customer Premises Equipment Installation
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