Training Course:Effective Communication WorkshopSchool/Trainer:Excel Thru Learning
Toronto, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' This program focuses on the purposes of communication, desired results and on individual strengths and
weaknesses. The different communication styles and techniques are explored and the steps required to
ensure understanding are outlined.
Program Content:
Introduction
�The Value of Effective Communication
�Communication as a Core Competency
�Workshop �How Sharp are You?
�Program & Participant Objectives
The Importance of Communication
�Workshop �Creating a Clear Message
�What is the Purpose of Communication?
�Self Assessment �Determining Your Strengths and Weaknesses
�How Communication Affects Relationships
�Corporate Culture and Communication Styles
�Workshop �Communicate Effectively
Effective Listening
�Three Levels of Listening
�Why do We Listen the Way We do?
�Steps of Listening
�Essential Listening Components
Silent Communication
�Body Language �What Are You “Really�Saying?
�Personal Space
�Voice & Tone
�Barriers to Effective Communication
Written Communication
�The Importance of Organizing your Thoughts before Writing
�Getting your Message Across �Creating Understanding
�Workshop �Can You Follow Directions?
�Basic Guidelines
�Emails, Memos and Letters �Begin with the End in Mind
Goals to Improve Your Communication
�Areas of High Priority
�Setting Goals and Timelines
�Measuring Success ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.excelthrulearning.com/
Phone:905-789-1467
School Address/Venue(s):
Toronto Office
8500 Torbram Rd., Unit 55
L6T 5C6
Canada
Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto
Search other schools for Effective Communication training resources.
Other training courses offered by Excel Thru Learning:
Business Writing
Effective Listening
The Art of Networking
Coaching for Performance Acceleration
Coaching to Win
Giving an Effective Performance Review
Giving Feedback
Strategic Leadership
Strategic Planning
Behavioural Interviewing
Effective Decision Making
Dealing with Difficult People
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