Giving Feedback

Excel Thru Learning
Toronto, Ontario, Canada

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This session will enable managers/supervisors to become comfortable giving positive and constructive
feedback. Participants will understand why communication, listening skills and voice tone can help make
giving feedback a success.
Program Content:
Your Role as a Supervisor/Manager
�What is Your Role?
�Performance Management Cycle
Giving Feedback
�What is Feedback?
�Identify When, Where & How to Give Feedback
�What to Say When Giving Positive/Constructive Feedback
Communication Skills
�Creating a Clear Message
�Effective Listening
�Body Language �What are You Really Saying?
�Voice and Tone
�Showing Empathy
Motivating Employees to Action
�Where Motivation Begins
�Developing a Follow-Up Plan ...''

Elements of this syllabus are subject to change.

Phone:905-789-1467

School Address/Venue(s):

Toronto Office
8500 Torbram Rd., Unit 55
L6T 5C6
Canada

Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto

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