Training Needs Analysis Workshop

Excel Thru Learning
Toronto, Ontario, Canada

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This program gives managers and supervisors the tools to determine training requirements throughout
their organization. It is recognized in today’s changing world that training assists businesses in
maintaining their competitive advantage.
Program Content:
Gathering Information
�Duty Determination
�Methodology
�Focus Groups
�Surveys
Discovery
�What are you Most Happy With?
�What Needs to be Worked On?
�Ideas for Improvement
One-on-One Interviews
�Probing Questions to Ask
�Workshop
Training Recommendations
�Identifying Training Requirements
�Evaluating the Feed Back
�Scheduling the Training ...''

Elements of this syllabus are subject to change.

Phone:905-789-1467

School Address/Venue(s):

Toronto Office
8500 Torbram Rd., Unit 55
L6T 5C6
Canada

Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto

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Giving Feedback
Strategic Leadership
Strategic Planning
Behavioural Interviewing
Effective Decision Making
Dealing with Difficult People
Emotional Intelligence
Team Building
Managing/Supervising for Success
Needs Analysis
Advanced Selling & Negotiation Techniques
Closing Techniques That Work
Cold Calling Techniques
Customer Up-Selling
5-Star Customer Service
Handling Challenging Customers
Negotiation Techniques
Attitude
Building Successful Relationships

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