Training Course:Building Successful RelationshipsSchool/Trainer:Excel Thru Learning
Toronto, Ontario, Canada
Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced
Course Description:
'' This program provides participants with all the fundamentals of working with people. It encompasses all
aspects of understanding others and offers tools that will help create a healthy work environment.
Program Content:
The Psychological Contract
�Employer/Employee Expectations that are Unwritten
�Managing Expectations
Interpersonal Skills
�Getting Along with Others
�Differences in People
Personal and Professional Ethics
�Being Respectful
�Honesty
�Working Together Toward a Common Goal
Positive Assertiveness
�Being Assertive, Not Aggressive
�Listening and Understanding
�Saying “NO�when Necessary
Conflict Resolution
�Conflict Style Analysis
�How to React Positively in Conflict
�Moving Past a Conflict to Get the Job Done ...''
Elements of this syllabus are subject to change.
Please go to the school's official website for training price and schedule:
http://www.excelthrulearning.com/
Phone:905-789-1467
School Address/Venue(s):
Toronto Office
8500 Torbram Rd., Unit 55
L6T 5C6
Canada
Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto
Search other schools for Building Successful Relationships training resources.
Other training courses offered by Excel Thru Learning:
Needs Analysis
Training Needs Analysis
Advanced Selling & Negotiation Techniques
Closing Techniques That Work
Cold Calling Techniques
Customer Up-Selling
5-Star Customer Service
Handling Challenging Customers
Negotiation Techniques
Attitude
Change Management
Conflict Resolution
Coping Strategies for Today’s Work Environment
Creating Collaborative Partnerships
Creative Problem Solving
Effective Presentations
Getting Organized
Harassment in the Workplace
Internal/External Consulting
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