Resolving Conflict

Excel Thru Learning
Toronto, Ontario, Canada

Course Format: Classroom | E-learning | Virtual Class | Online/Live | On-site/In-house | Blended | Self-paced

Course Description:

'' This program provides you with both the tools and practice sessions required to handle conflict effectively. It
also offers proven methods for recognizing and resolving conflicts.
Program Content:
Introduction
�Objectives
Conflict Management Styles
�Determining Your Conflict Management Style
�How Do I Act in Conflict?
�Conflict Styles: What Are You Like?
�Using Conflict Styles Effectively
Determining the Source of Conflict
�Contributing Factors to Conflict
�Five Reactions to Conflict
�Conflict Myths
�The Change Process
�Stress
�People
The Conflict Resolution Process
�Negotiation
�Conflict Resolution Worksheet
�Guiding Principles
�The Follow-up
The Conflict Resolution Process Summary ...''

Elements of this syllabus are subject to change.

Phone:905-789-1467

School Address/Venue(s):

Toronto Office
8500 Torbram Rd., Unit 55
L6T 5C6
Canada

Jobs & Resumes: Toronto
Houses & Roommates: Toronto
Travel Agencies: Toronto

Search other schools for Resolving Conflict training resources.

Harassment in the Workplace
Internal/External Consulting
Interpersonal Relationships
Lane Change
Maintaining a Positive Attitude
Goal Setting
Open Up Your Creative Mind
Positive Assertiveness
Professional and Personal Ethics
Project Management
Self Motivation
Stress: The Good, the Bad and the Ugly
Take This Job and Love It!
The Art of Facilitation
Time Management
Train the Trainer
Providing Service to Customers with Disabilities
Email Management

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